Proceedings of the XXth Conference of Open Innovations Association FRUCT (Apr 2024)

A Comprehensive Online Tourism Management System Revolutionizes Travel

  • Mahmood Jawad Abu-AlShaeer,
  • Hiba Abdulameer Hasan,
  • Salama Idris Mustafa,
  • Dmytro KHLAPONIN,
  • Kateryna Krasovska

DOI
https://doi.org/10.23919/FRUCT61870.2024.10516422
Journal volume & issue
Vol. 35, no. 1
p. 32

Abstract

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Background: As vacations and tourism become more important in contemporary society, better management systems are needed to handle trip planning and booking. Digital solutions provide improved processes, but many travel businesses have yet to use them fully. Objective: This study introduces an online tourist management system to fill deficiencies in the travel and tourism industry. This platform centralizes booking and information transmission to improve the customer experience and corporate productivity. Methods: The prototype uses HTML and PHP for a front end and Microsoft SQL Server 2008. It helps global clients book activities, lodgings, and places by providing thorough information. However, administrators may provide hotel and travel agency vacation packages. Customers may see their booking information in "my booking" after confirmation. Results: The integrated platform centralizes passenger information and booking. It streamlines vacation planning and gives travel businesses a good way to market their packages. This program may eliminate mistakes, improve the user experience, and boost travel and tourist efficiency. Conclusion: This new tourist management system should simplify trip planning and booking for end-users and service providers. This technology might revolutionize the travel business, making it more accessible and pleasurable for everyone.

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