Responsabilidad social empresarial e innovación: Una mirada desde las tecnologías de la información y comunicación en organizaciones

Abstract

Starting from the literature review of the highest impact journals, different emphasis and theoretical trends of the discussion on the technological component in organizations in the past six years they are shown. The contributions of the authors show the evolution of this concept as a whole and its need to incorporate it, to generaten technological innovation, improvement in organizational performance and value creation. The content and structure of the paper is the result of the dynamics encountered around three different theoretical proposals: information and communications technology (ICT), technological capability and Social Responsibility (CSR). The usefulness of this article is diverse. Firstly, interactions were identified from an analysis of the similarities, differences and contrapositions, of the concepts raised among reviewed articles. And secondly, it serves as evidence of the urgent need for organizations to take ownership of technologically socially responsible practices that translate into a true competitive advantage. Keywords: Technological capacity, Organizational Performance, Social Impact, Corporate Social Responsibility, Information and Communications Technology

Keywords

• Technological capacity
• Organizational Performance
• Social Impact
• Corporate Social Responsibility
• Information and Communications Technology