COPING WITH FOURTH INDUSTRIAL REVOLUTION CHALLENGES: LEADERSHIP COMPETENCIES IN THE AIRLINE INDUSTRY

Abstract

This study aimed to identify leadership competencies crucial for navigating the Fourth Industrial Revolution in the airline sector, utilizing a mixed-method approach, specifically an explanatory sequential design. Data from 210 employees underwent analysis using des­criptive and inferential statistics, predictive analytics, and bootstrapping methods. Findings indicated that while age and education had no bearing on leadership competencies, gender, tenure, and positions displayed variations, indicating competency enhancements regardless of demographics. Furthermore, all competencies studied significantly predicted overall suc­cess, with some explicitly influencing challenges associated with the Fourth Industrial Re­vo­lution. A proposed leadership development framework addressed the findings precisely challenges, with practical implications focusing on driving success and sustainability in the airline industry.

Keywords

• Leadership competencies
• fourth industrial challenges
• leadership framework
• success