HOW DIGITAL TECHNOLOGIES INFLUENCE SUSTAINABILITY PRACTICES IN THE RETAIL INDUSTRY

Abstract

Digital technologies are becoming fundamental elements of the business environment, practitioners, policymakers and researchers. An essential component for companies in this new era is the Enterprise Resource Planning (ERP) system used for the companies’ management. The ERP is part of an Information System (IS) that permits the interaction between people and technology, being represented as an agile, intuitive and planned tool. The purpose of an ERP is to provide information suitable to support decision-making and strategies inside a business or industry of the economy. Our study intends to explore how digital technologies influence the sustainable practices of retail in the new era of Industry 4.0.

Keywords

• digital technologies
• industry 4.0
• sustainable companies
• erp systems
• sustainability