Government policies for tourism in Romania during the COVID-19 pandemic: a stakeholders' perspective

Abstract

This paper explores the tourism-related official actions undertaken by the government in Romania during the COVID-19 pandemic from a stakeholders' perspective. The approach is based on answering three research questions: (1) Which are the policies that tourism stakeholders benefitted from during the pandemic? (2) How do tourism stakeholders appreciate the utility and efficiency of the measures implemented by the government? and (3) To what extent do the stakeholders perceive these measures as providing long-term benefits? Methodologically, the study relies on the statistical analysis of data collected through a questionnaire applied to tourism stakeholders from Romania. The results indicate mixed perceptions regarding the implemented policies, with most stakeholders considering the received support as less than optimal. A positive perspective is given by the fact that although most stakeholders regarded the positive impact of the policies only in relation to the pandemic period, there are also stakeholders indicating long-term benefits of these policies. These results are useful for providing lessons from the recent pandemic and for suggesting ways for improving governments' response to future crises.

Keywords

• tourism stakeholders
• government policies
• covid-19 pandemic
• romania