Desirable characteristics of crisis menagers in defence system

Abstract

Abstract: At all levels of management in the system of defence, the managers are expected to possess required knowledge, have certain qualities and attitudes, and possess desirable psychological attributes of personality, which qualify them for the performance of planned activities within the purview of organisational units, for whose functioning, development and survival they are responsible. Required characteristics and knowledge become even more pronounced in circumstances of defence system crisis management so that they can contribute to the mitigation of crisis with as little consequences as possible. In the future, having desirable managerial characteristics will particularly come to the forefront in circumstances of the emergence of new, previously unknown crisis situations. This paper, primarily presents the research results on desirable characteristics which, in case of crisis management, should be possessed by psychically stable and mentally strong managers. The research was carried out on a sample of two hundred eighty seven students, future managers, who ranked the desirable characteristics. These were students who were not educated directly for the requirements of the system of defence. Also, apart from the analysis of desirable characteristics, the same sample was used to conduct research on desirable fields of knowledge, necessary for managers dealing with crisis situations, and the results are also presented in this paper. After the research results have been processed, the desirable characteristics were ranked, as well as the fields of knowledge required for crisis managers.

Keywords

• crisis situation
• defence system
• characteristics of managers
• managers' knowledge
• crisis management