Bìznes Inform (Apr 2020)
The Freelance Resources in the System of Business Processes of Enterprise
Abstract
The article takes into consideration classic approaches to the interpretation of the concept of «business process», the basis of which is the transformation as a result of the input-to-output business process. Based on the upgraded scheme of the business process, its essence is defined taking into account the creation of value for the internal or external client. The typology of scientific approaches to improving the efficiency of the enterprise’s business processes is presented, which is supplemented by the need to optimize the use of the resources involved. This article also explores the concept of freelance resources that allow enterprises to redefine their relationship as an employer with workers to improve its own performance as a business process system. Features of the remote form of labor organization are considered. Tendencies in attracting freelancers both in Ukraine and the world are analyzed. The issue of the education level, gender inequality and age distribution in the sphere of freelancing is considered. It is identified that a domestic freelancer is usually a man under the age of 35 with higher education, and the rapid development of freelancing in Ukraine is caused by demographic changes, new technologies and the transformation of the working paradigm. The income of freelancers, their average monthly earnings, compared to full-time employees, is specified, on the basis of which the authors specify the possibility of saving wages for enterprises attracting freelance resources. The main set of business processes of the sales department of a wholesale enterprise is researched, on the basis of which the technical possibility of attracting freelance resources into the implementation of almost all business processes of the department is identified, but of expediency are only those that involve direct contact with buyers. The terms of implementation of the freelancer’s work potential, features and problems of remote employment are analyzed. Using the system of key performance indicators for the financial and non-financial valuation has identified the positive effect created by freelancing sales specialists for the wholesaler according to all the indicators proposed.
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