Análise da utilização de coleções digitais: o caso do Museu Nacional de Machado de Castro

Abstract

The creation of digital representations of museum collections making them accessible online is a current trend. This reality has led to the need to a better understanding of its users. This article presents the results of study amongst the users of the Museu Nacional de Machado de Castro (MNMC) digital collection. An online survey was conducted, active between the 1st and the 31st of December of 2014, and the 1st of March and the 15th of April of 2015, from which 63 answers were collected. The aim was to identify the users of the MNMC digital collection, their motivations and usage patterns, including the evaluation of their satisfaction regarding available content and functionalities, and identify areas of improvement. The findings present relevant data to better understand the MNMC digital collection users profile, and may guide future developments of digital museum collections platforms.

Keywords

• evaluation
• digital collection
• Museu Nacional de Machado de Castro
• online museum users behaviour
• online users motivation