THE IMPACT OF CHARISMATIC LEADERSHIP ON TURNOVER INTENTIONS AND ORGANIZATIONAL CITIZENSHIP BEHAVIORS TOWARD JOB SATISFACTION

Abstract

Leadership plays a pivotal role in the organization. One of stlyes of leadership is charismatic leadership, of which, can improve organizational performance. The main objective of this research is to perceive how charismatic leadership can be boosted job satisfaction, reduce turnover intentions and increase organizational citizenship behaviors (OCB). To meet this objective, data collected through questionnaires distributed online to 110 employees working in Jakarta from diversed nature of organizations and was analyzed by Structural Equation Modeling (SEM) Lisrel. The results of this research indicate that charismatic leadership can be boosting job satisfaction, organizational citizenship behaviors, yet, the job satistaction and organizational citizenship behaviors are also increasing turnover intentions in the organization. This finding is fascinating since previous researches show the job satisfaction and charismatic leadership may reduce turnover intentions. To conclude, this study has several insighful and eye opener facts for the management-charismatic leadership and high degree of job satisfaction do not guarantee the employees remain in the same organization.

Keywords

• Charismatic leadership
• job satisfaction
• turnover intentions
• organizational citizenship behaviors
• employees
• Jakarta