Relationship between emotional intelligence and occupational exhaustion on nurses

Abstract

Abstract Introduction: Emotional intelligence is a group of skills that enhances individual's ability to succeed encounter environmental pressures and improve occupational achievement. Objective: The aim of study is to determine relationship between occupational exhaustion and emotional intelligence among nurses. Methods: This correlative descriptive study was done on 240 nurses from educational medical centers in Rasht who were selected by randomized stratified sampling method. The tools of study were Bar-on Emotional Intelligence Questionnaire with 5 subscales (Intrapersonal, adaptation, stress-management and general-mood) and Maslach Burnout Inventory consist of 3 general scales (emotional exhaustion, depersonalization and personal accomplishment). Data were analyzed using descriptive and inferential statistics (Spirman correlation and ordinal logistic regression tests) Results:There was a significant inverse relationship between emotional intelligence and emotional exhaustion (p=0.05, r=−0.122) and between emotional intelligence and depersonalization (p<0.0001, r=−0.258). There was a direct significant correlation between emotional intelligence and personal accomplishment (p<0.0001, r=0.413) among nurses. Conclusion: Considering the results of our research, having emotional intelligence can lead to decreased occupational burnout; therefore, it is imperative to establish emotional intelligence training courses in order to reduce nurses' occupational burnout

Keywords

• Emotional Intelligence
• Professional Burnout
• Hospital Nursing Staff