Perceived Organisational Support and Employee Performance – the Example of a Polish IT Enterprise

Abstract

Objective: This article analyses the relationship between perceived organisational support and employee performance generally and in a large Polish IT enterprise. Research Design & Methods: The conceptual framework for the research was a theory of perceived organisational support. The research was intended to provide insight into the relationship between perceived organisational support and employee performance. The article focuses on insights from a survey addressed to the employees of a large Polish IT enterprise. The empirical research was done with CAWI (Computer Assisted Web Interviews). The project was funded by the National Science Centre in Poland (funds allocated on the basis of a decision no. DEC-2014/15/B/HS4/04326). Findings: The results showed that the perceived organisational support described herein is associated with employee performance. Moreover, the state of perceived organisational support and employee performance in the large Polish IT enterprise was diagnosed. Implications / Recommendations: The main implication of the research was that managers should focus on those issues which improve perceived organisational support to increase the performance of all employees in their organisations. Regarding future research directions, further research should be undertaken to analyse the relationship between perceived organisational support and employee performance in various industries across the country and longitudinally at different organisational levels. Contribution: This research generates new scientific knowledge about the role of perceived organisational support in shaping employee performance at an IT enterprise.

Keywords

• perceived organisational support
• employee performance
• IT company
• employees