The Level of Organizational Learning and its Impact on Job Performance: A Field Study at the Private Banks in Hodeida City

Abstract

This study aimed to identify the level of organizational learning and its impact on job performance at the private banks in Hodeida City. The analytical descriptive method was used and a questionnaire was administered to all employees at 8 private banks, selected by the complete census method. A hundred and sixty-four questionnaires were distributed, but only 135 questionnaires were returned and analyzed. Major findings revealed that there was a high positive impact for the dimensions of organizational learning on the level of job performance in the private banks in Hodeida. Also, the level of practicing organizational learning as well as job performance of the staff was very high. Further, there were no significant differences in the level of organizational learning and performance due to the demographic variables of the study population. It was recommended that banks should promote coordination with other banks and financial institutions, and support researches that would generate new knowledge and create an appropriate environment for creative decision makers.

Keywords

• job performance
• private banks
• organizational learning
• hodeida city