THE DIGITALIZATION PROCESS OF ROMANIAN PUBLIC ADMINISTRATION BETWEEN NECESSITY AND EFFICIENCY

Abstract

The digitalization of public administration is a pertinent and significant subject matter at the European Union level, and by extension, at the national level in Romania. The primary goal of this study is to examine the process of digitalization in public administration and assess the implications generated by the adoption of e-government services on several macroeconomic variables, namely economic growth, quality of life and potential growth. In this perspective, we shall undertake an analysis of the advantages that digitalization confers, as well as the trajectory that digitalization follows within Romania’s public administration. Also, the paper shows several models of best practices with varying levels of digitalization observed within public administration and public services at the European Union (EU) level, as a possible direction that Romanian policy makers can adopt, considering the current level of digitalization and the competitiveness environment al EU level when it comes to the future of IT&C. The paper concludes that countries that had a forward-looking perspective and adopted digitalization measures for public administration in the past will now use the Recovery and Resilience Funds to develop Internet 4.0 elements to solve problems and compute data, as a way of revolutionizing how governments operate and serve their citizens.

Keywords

• public administration
• digitalization
• e-governance
• sustainable development.