Management Science Letters (Jan 2021)

The effect of information systems success factors on user satisfaction in accounting information systems

  • Hamdan, Mohammad Naser Mousa,
  • Al-Hajri, Naser Jafar

DOI
https://doi.org/10.5267/j.msl.2021.3.005

Abstract

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The purpose of this study is to explore the impact of information systems (ISs) Success Factors the user of (AISs) satisfaction on the Kuwaiti governmental organizations. To achieve the objectives of the study, the researcher designed and developed a questionnaire for data collection from the study population and distributed (160) questionnaires. There were (149) retrieval for data analysis which was used for further analysis using SPSS v26. After an appropriate analysis, the study found no significant impact for the success factors (ISs) including the quality of information, the quality of the system and the quality of services on the user satisfaction (AISs).