ANÁLISE DO INSTRUMENTO DE AVALIAÇÃO DE CURSOS EM UMA INSTITUIÇÃO DE ENSINO SUPERIOR DA SERRA GAÚCHA

Abstract

This research aimed to evaluate the changes made in the data collection instrument for institutional evaluation courses in a higher education institution of the Serra Gaucha. We used the analysis of the instrument's internal consistency and multivariate analysis of the evaluation results of the courses. It is characterized as a case study, applied and descriptive nature. Data collection occurred in the second half of 2013 and achieved a return of 8.854 respondents. The results are structured on two factors, and divided by the 16 surveyed courses. The study contributed to identifying the instrument shown adequate and showed that responses can be grouped into three levels of satisfaction. Finally, the basis for analysis and reorganization of the practices adopted by the courses, and reference the identified aspects that serve as a guide for improvement actions.

Keywords

• evaluation
• instrument
• higher education institution