Online and Blended Learning Courses for Healthcare Professionals and Policymakers on Patients’ Perspectives on Medicine: A Project Report
Ramune Jacobsen,
Anna Birna Almarsdóttir,
Lourdes Cantarero-Arevalo,
Anne Gerd Granås,
Johanne M. Hansen,
Martin C. Henman,
Solveig N. Jacobsen,
Susanne Kaae,
Lotte S. Nørgaard,
Katja Taxis,
Sofia K. Sporrong
Affiliations
Ramune Jacobsen
Social and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 2100 Copenhagen, Denmark
Anna Birna Almarsdóttir
Social and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 2100 Copenhagen, Denmark
Lourdes Cantarero-Arevalo
Social and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 2100 Copenhagen, Denmark
Anne Gerd Granås
Section of Pharmaceuticals and Social Pharmacy, Department of Pharmacy, University of Oslo, 0371 Oslo, Norway
Johanne M. Hansen
Social and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 2100 Copenhagen, Denmark
Martin C. Henman
Centre for the Practice of Pharmacy, School of Pharmacy and Pharmaceutical Sciences, Trinity College Dublin, D02 PN40 Dublin, Ireland
Solveig N. Jacobsen
Social and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 2100 Copenhagen, Denmark
Susanne Kaae
Social and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 2100 Copenhagen, Denmark
Lotte S. Nørgaard
Social and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 2100 Copenhagen, Denmark
Katja Taxis
Pharmacotherapy, Epidemiology and Economics—Groningen Research Institute of Pharmacy, Faculty of Science and Engineering, University of Groningen, 9747 AG Groningen, The Netherlands
Sofia K. Sporrong
Social and Clinical Pharmacy, Department of Pharmacy, University of Copenhagen, 2100 Copenhagen, Denmark
In order for healthcare professionals to better engage with patients, they need to understand and integrate the perspectives of patients into their daily work. In this project, we developed two courses for healthcare professionals on patients’ perspectives on medicine. One course was an online course that introduced the patients’ perspectives on medicine and explained its importance for healthcare and health policy. The second course was a blended learning course, consisting of online modules and face-to-face webinars, which specified how to explore patients’ perspectives in qualitative interviews, and how to develop implementation plans. Patients participated in the development, execution, and evaluation of both courses. Overall, more than 2000 healthcare professionals enrolled in the first course and, in just over a year, 191 participants completed the online course; 57 healthcare professionals registered in the second blended learning course and six participants completed both components of the course. The relevance of knowledge gained was positively evaluated. Participants especially appreciated the participation of patients. Based on the feedback, the second blended learning course was adapted to run online and both courses continue to be freely available to all interested healthcare professionals on the Coursera platform.