ASPECTS OF SATISFACTION WITH LSP TEACHING IN HIGHER EDUCATION

Abstract

This article discusses a questionnaire research carried out in order to collect information regarding the issue of student satisfaction within the context of Language for Specific Purposes (ESP) course. The data were collected through an online, self-completed, voluntary, anonymous EvaSys questionnaire. The students requested to complete the questionnaires covered a wide range of economic/business disciplines. The target population of students studying in economic/business disciplines was the following: economics-management, finance and accounting, banking and finance, tourism and catering, international relations, commerce. The aim of the research was to look into the satisfaction of students with teaching language with business purposes. The quantitative results of student satisfaction with LSP teaching revealed that the students of business and economics at Hungarian universities are satisfied with the executive, technical and learning environment. The descriptive statistical analyses have shown that the field of economics has become more feminised. Female students find it more challenging to complete courses than male students and students living in cities find it easier to complete language courses than students living in villages. Students think their skills are improving more than average during the courses. Male students rated their skills development as a small percentage better than female students. Both female and male students considered the number of contact hours sufficient. No large percentage differences were found in the satisfaction of students with their teachers’ work, depending on the educational level of the parents.

Keywords

• student satisfaction
• higher education
• social variables
• descriptive statistics
• questionnaire survey