مطالعات مدیریت راهبردی (Apr 2019)
A model for Organizational Resilience in the Banking Industry
Abstract
The present study identifies the dimensions and components of organizational resilience in Iranian banks. Regarding the purpose of the research, first, the research literature on the resilience of the banking industry was thoroughly reviewed and the bank resilience indicators were analyzed. Since few studies which were conducted in this area took a partial look at resilience, this study has tried to take a more comprehensive look at the dimensions and components. Therefore, 12 experts in the banking industry were interviewed and the initial model was identified using expert opinions. The technique to analyze the interviews was thematic analysis, with three stages of encoding. The model was approved by 35 experts in the field of banking, using the obtained confirmatory factor analysis (CFA) technique. The results showed that in order to create and increase organizational resilience, it is necessary to consider several factors in the two areas of microeconomic management and macroeconomic management of Iranian banks.
