The introduction of care robots as a leadership challenge in home care facilities in Finland

Abstract

Abstract Aims This paper analyses the factors that influence home care employees’ intention to introduce robots. Background The introduction of different kinds of care robots is a topical issue in elderly care now and in the near future. Methods Cross‐sectional research conducted through a questionnaire. The survey data (N = 162) were collected in five locations around Finland in 2019. The analysis was carried out by regression analysis, Sobel test and by Hayes’ bootstrapping method. Results The results show that self‐efficacy is pivotal in the willingness to introduce care robots. Employees’ age increases the enthusiasm to introduce robots but reduces self‐efficacy. Work engagement does not correlate with self‐efficacy or behavioural intention related to the introduction of care robots. Conclusions The present paper reveals the significance of attitudes, cognitive factors and age in the adoption of care robots in home care facilities. Practical implications It is important to pay attention to supporting the employees’ sense of technology management and the construction of a robot‐positive atmosphere when introducing care robots, and the development of skills of older employees and employees with a lower educational level should be supported.

Keywords

• attitude
• care robot
• elderly
• home health nursing
• leadership