The style of group working and its influence on team performance

Abstract

This case study aims to evaluate the influence of the style of group working in the teams’ performance in a midsize services company in Parana State. For this purpose an exploratory interview was originally performed. Then the questionnaires were applied: Working Group Style, proposed by Parker (1994) and Evaluation of a Success Team, proposed by Chang (1999). Besides the questionnaires, non-participant observations were made that intended to register items which interest the research objectives. Finally, the data analysis was carried out, making intersection with the interviews and the non-participant observations. The results identified some influences of the group working styles in the performance of teams. The different behaviors determined the degree of influence which help or not the performance of teams in this study. Two result matrices were found. The first with a relatively uniform distribution of styles, but presenting lower performance; the second showed a predominant contributor style and a higher performance of teams.

Keywords

• Equipes. Estilos de Trabalho em Grupo. Desempenho de Equipes.