Strategic Management (Jan 2014)
The UML model of business intelligence system in increasing corporate performance
Abstract
In the new environment of open economy and high competitiveness on the market of products and services, the operation of companies must be based on information-based structure. To a large extent, of a company’s performance depends on how well its business processes are conceived and coordinated. Business processes can be a source of competitive advantage if they allow the company to be more innovative or to perform the activities better than other competitors. Also, business processes can have negative effects if they are based on the traditional ways of working that impede the company’s rapid response and efficiency. From that point, companies must evaluate their information systems: whether they represent a strategic business tool to achieve the main goal of the company, whether they only support or are an integral part of business processes, and so on. Modern-day information systems and information technology automate many steps in business processes and modify the flow of information, allowing parallel execution of multiple activities and efficiency in the decision-making process. The world has become a “small village” with a highly competitive environment that provides opportunities for rapid growth in profits, but also a quick way to failure. From that point, business intelligence is an important tool to support both functional and business and corporate strategy. In this article, a system for business intelligence based on UML language will be applied for inventory management process as part of the input logistics value chain in order to optimize corporate performance. UML modelling should allow tracking warehouse inventory, analysis and disclosure of the reasons for their effectiveness or ineffectiveness. In particular, it should enable top management to report on key performance indicators, such as: inventory accuracy, the accuracy of deliveries, the percentage of deliveries made on time, the time of execution of the order, the availability and turnover of stocks and so on. The main purpose of the ap- plication of modelling inventory is to adapt to the continuous changes in the environment and improvement and/or innovation of this business process.
