Concept of the dealer-service network management on the system approach basis

Abstract

In article the method of improvement of automobile service quality within the limits of a dealer-service network limits, by building of information-logistical system and feedback mechanism adjustment is considered. As operating influence application of the discounts` system calculated on the basis of forward orderings on spare parts arriving from the service centers is offered.

Keywords

• firm automobile service
• dealer-service network
• information-logistic system