MANAGERIAL STRATEGIES FOR DEVELOPING COMPETENCIES IN NURSING IN A TEACHING HOSPITAL

Abstract

This study with a qualitative approach aimed to identify the managerial competencies used by nurses who occupy the role of supervisors in units which provide hands-on care, in a teaching hospital in the capital of the state of Paraná; highlighting the competencies expected by the nurses under their responsibility and learning what their contribution should be for the development of these competencies. The sample was made up of 8 nurses. Data collection took place in September 2010 through semi-structured interviews associated with vignettes. Thematic analysis was used for understanding the discourses. The categories found were: team work, communication, planning, administration of conflicts, leadership, interpersonal relationships, technique, decision-making, commitment, motivation, and facilities for personal and professional development. It was ascertained that the managerial competencies identified are traditional and not confluent with the institutional model, however, the strategies for developing the competencies need to be re-evaluated and updated with a view to positive and consolidated results.

Keywords

• Nursing
• Administration
• Professional competency