Central European Management Journal (Jun 2021)

Leaving in Mascot of Silence: Organizational Determinants of Employee Turnover Intentions in Mediating and Moderating Roles of Quiescent Silence and Coworker Support in a Russian Context

  • Kashif Muhammad,
  • Petrovskaya Irina,
  • Samad Sarminah,
  • Wijenayake Shanika

DOI
https://doi.org/10.7206/cemj.2658-0845.48
Journal volume & issue
Vol. 29, no. 2
pp. 121 – 146

Abstract

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Purpose: Drawing on social exchange theory (SET), this study explores the mediating role of quiescent silence as a link between organizational stressors and turnover intentions among Russian frontline employees (FLEs). Furthermore, we aim to investigate whether coworker support moderates the relationship between quiescent silence and turnover intentions.

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