Getting Smarter: Blockchain and IOT Mixture in China Smart Public Services

Abstract

Due to tremendous technological breakthroughs, an increasing number of cities are transforming into “smart cities” utilizing the Internet of Things (IOT), artificial intelligence, or other information technologies. The Chinese government announced that the development of “digital cities smart cities” was a national priority. The goal of this study is to examine the success variables that can influence IOT service adoption aspirations while also serving as a mediator for enhanced security via blockchain technologies. A conceptual model is created with a strong theoretical underpinning and body of literature. The final sample consisted of 1008 participants. This study uses the partial least squares structural equation modelling (PLS-SEM model) to test and analyze the impact of identified variables on the continuous usage intention (CUI) of IOT-based public services. Our findings show that blockchain adoption in smart cities fully mediates the effect of the IOT on CUI and shed the light on the importance of the trust, empowerment, and social influence since the continuous usage intention of the IOT in smart cities is mainly influenced by these factors and enhanced by the application of blockchain.

Keywords

• blockchain
• IOT service adoption
• structural equation modelling
• continuous usage intention