INFORMATION SYSTEMS IN OPTIMIZING TEAM WORK IN THE ORGANIZATION OF IT SERVICES

Abstract

In modern conditions, teamwork management is carried out with the help of information systems, therefore, consideration of the aspects of their implementation in a group is relevant. to improve teamwork. within the framework of the theoretical block, the substantive component of the mechanisms for introducing information systems into teamwork is presented, the practical part of the study suggests a number of areas that can be taken into account when developing a professional technical assignment for an information system for the implementation of teamwork. Purpose. The goal is to carry out analytical work to study existing information systems, to identify their advantages and disadvantages; analyze the business processes occurring in these information systems; analyze the resulting list of business processes in order to identify the degree of implementation of these business processes in the analyzed information systems. It is also necessary to analyze the effectiveness of using information systems to optimize the workflow. Research methods: methods for optimizing teamwork, as well as approaches to optimizing teamwork. Results: the obtained results clearly show the effectiveness of using information systems to optimize teamwork. Practical implications: the results obtained can be recommended for implementation in commercial and government structures as a tool for effective work.

Keywords

• information system
• teamwork
• process optimization