Influences of employees’ perceptions of corporate social responsibility on job satisfaction – A study in Ho Chi Minh City

Abstract

The present study aims to explore the influences of employees’ perceptions of corporate social responsibility (CSR) on their satisfaction in different sectors. The results of the literature review show that there are three components in employees’ perceptions of CSR, including Philanthropic CSR, Ethical CSR, and Environmental CSR; and it is impacted by Perceived CSR capability, Ethical program, and Perceived fit between corporate culture and CSR activities. The research findings have confirmed the proposed hypotheses; and it is obvious that Employees’ perceptions of CSR have a significant impact on Employees’ satisfaction. From the research findings, there are some crucial points to note. Firstly, firms should design their own ethical programs. Secondly, firms should communicate their CSR practices to improve employees’ perceived CSR capabilities. These points are quite important to increase employee satisfaction.

Keywords

• corporate social responsibility
• employeeperception
• job satisfaction