E-Human resources management model in smart city management (In the light of e-government requirements)

Abstract

The present study aimed to provide a model of E-Human Resources Management in the context of E-Government requirements while analyzing the state of E- Urban services. This research، which was conducted in a mixed method، while defining the problematic situation that included the identification and application of role-playing requirements in the field of e-human resources management, e-government, e- urban services،e- municipality، requirements، meta-synthesis of modern scientific research was conducted based on the Sandelowski and Barroso method during 2023 to 2024 in the qualitative part of the research. The conceptual model was designed based on the thematic analysis. In the quantitative part of the research، human resources specialists as a statistical population were surveyed. For this purpose، a researcher-made questionnaire was used. Based on the Kaiser-Meyer-Olkin Measure of Sampling Adequacy at a significance level of zero and degree of freedom of one، the correlations among the data were obtained for factor analysis at the %99 confidence level. As a result, the research hypotheses were confirmed. Based on the results of Friedman's test, the most influential was related to electronic participation. Then، the practical suggestions of the research were presented. This study also concentrates on the good practices to overcome the challenges. Furthermore، this study can be used in future research for solving real-time challenges of e-government.

Keywords

• e-human resources management
• smart city
• e-government
• e-urban services
• mixed research method