A Metrics Approach for Collaborative Systems

Abstract

This article presents different types of collaborative systems, their structure and classification. This paper defines the concept of virtual campus as a collaborative system. It builds architecture for virtual campus oriented on collaborative training processes. It analyses the quality characteristics of collaborative systems and propose techniques for metrics construction and validation in order to evaluate them. The article analyzes different ways to increase the efficiency and the performance level in collaborative banking systems.

Keywords

• collaborative system
• collaborative learning
• virtual campus
• banking
• metric