Klinik Laboratuvarımızın Toplam Kalite Performansının Altı-Sigma Yöntemiyle Değerlendirilmesi

Abstract

Aim: In order to evaluate the performance of the clinical laboratories, a quality measurement method, The Six-Sigma Methodology, is used. We aimed to evaluate the analytical performance of our clinical laboratory by using the internal and external quality control data of 28 analytes, and by calculating their process sigma values. Methods: Sigma values of 28 analytes of our laboratory were determined from coefficient of variation (CV %) and bias for 3 subsequent months from December 2018 to January 2019. If the sigma values are >6, between 3 and 6, and

Keywords

• internal quality control
• external quality control
• six sigma
• variation coefficient
• standard deviation
• bias