Optimizing the Role of Local Governments in Improving the Fulfilment of Tourist Rights

Abstract

Regulations related to tourism have existed but are still lacking at the implementation level, especially related to fulfilling tourist rights. The lack of facilities for visitors, especially vulnerable groups, and the lack of protection of a sense of security and comfort in tourist attractions is a problem that needs to be resolved. To increase the number of tourist visits, especially in the regions, one of which is in Bangkalan Regency. For this reason, it is necessary to optimize the role of local governments and increase the fulfilment of tourist rights. This study uses empirical legal research methods supported by statutory and case approaches. It can be concluded from the results of the study, first, that there are regulations related to tourism nationally, and there are also rules at the provincial, regency/ city levels which also contain the rights of tourists. Second, the lack of implementation of the fulfilment of tourist rights is a significant concern, especially by local governments. With its function as the administration of government, local governments not only stop making regulations (become regulators) but also coordinate (coordinators) with related parties, including facilitators, stimulators, and motivators, so that the policy that contains the fulfilment of the rights of tourists is carried out, albeit gradually.

Keywords

• local government
• rights of tourists
• tourism