The Journal of Health Design (Dec 2018)

Patient shadowing as an ethnographic study of staff and patient experience to influence daycase surgery outcomes

  • William Calvert,
  • Gethin Hopkins,
  • Carol Platt

Journal volume & issue
Vol. 3, no. 4

Abstract

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Patient shadowing is useful in evaluating the patient experience. Authors share insights from Improving Experience through Regular Shadowing Events (ImERSE), a patient shadowing program for medical students within a paediatric surgery daycase theatre.