The feedback in the studies of interpersonal interaction

Abstract

The article examines the problem of interpreting and studying the feedback in interpersonal interaction as a result of some reflective position. A scientist interested in the feedback has to study the reflective positions as well and to consider their ‘second order’, i. e. to identify the object of his research as a certain number of direct and reverse processes together with their possible subjective representation. Considering the interaction of the sociologist with his customer, this means the necessity to correctly understand and reflect the goals, interests and negotiating tools of the other party that determine the success of negotiations.

Keywords

• обратная связь
• деятельность
• рефлексия
• переговоры
• исследовательская позиция
• деятель