Developing effective prompts to improve communication with ChatGPT: a formula for higher education stakeholders

Abstract

Abstract The escalating integration of artificial intelligence (AI) technologies, particularly the widespread use of ChatGPT in higher education, necessitates a profound exploration of effective communication strategies. This paper addresses the critical role of prompt development as a skill essential for university instructors engaging with ChatGPT. While emphasizing the practical implications for higher education, the study introduces a novel two-layered AI prompt formula, considering both components and elements. In methodology, the research synthesizes insights from existing models and proposes a tailored approach for ChatGPT, addressing its unique characteristics and the contextual elements within higher education. The results highlight the formula’s flexibility and potential applications in diverse fields, from syllabus planning to assessment. Moreover, the study identifies limitations inherent in ChatGPT, emphasizing the need for instructors to exercise caution in its usage. In conclusion, the paper underscores the evolving landscape of AI in education, envisaging specialized versions of ChatGPT for academic settings and advocating for the proactive adoption of ethical frameworks in the use of AI in higher education. This study serves as a foundational contribution to the discourse on effective AI communication in educational settings.

Keywords

• Artificial intelligence
• Chatbots
• ChatGPT
• Higher education
• University instructors