SPO Model-based Quality Assessment for Services Provided by the Family Doctor Studio

Abstract

Family doctor studio is a new concept derived from the general practice clinic in primary care institutions, which is a platform and carrier used by a general practice team to serve the contracted residents. However, the research on family doctor studios in China is still in the initial exploratory stage. A scientific and rational service quality assessment system is urgently needed to be developed for family doctor studios with the increasing prevalence of the concept of integration of medical and preventive care, and the demand for improving the quality of health services. In view of this, we introduced the SPO (structure-process-outcome) model in detail, and reviewed the studies about quality assessment systems for the structure, process and outcome of primary care services, providing a theoretical basis for further standardizing the construction of family doctor studios in Sichuan province.

Keywords

• home care agencies|health care quality, access, and evaluation|family doctor's office|spo model