Identifying the aspects of organizational culture: a study of Indian banking industry

Abstract

Purpose – The purpose of the present study is to identify the core cultural aspects perceived by the executives of public, private and foreign banks in India. Design/methodology/approach – Of the 124 responses, 96 usable responses were assessed from middle and lower level managers. Qualitative content analysis and deconstruction method were used to identify the perceived cultural aspects. Findings – Interestingly, managers of Indian banking industry stated that cultural aspects of their banks possess good work and working environment, prefer people, management, experience and promotions in comparison to other factors like policy, bonus, market, commitment, project, etc. It is also noted that cultural aspects of banks prefer learning, training and team working. Practical implications – Assessment of the perception of managers toward their culture will foster the banks to develop integral subculture and to achieve the long-term organizational goals. Originality/value – The study analyze the cultural aspects in Indian banking industry qualitatively, based on executives characteristics. This qualitative analysis helps to find out more contemporary and prevailing factors of banks.

Keywords

• Culture
• Indian banking industry
• Public
• Private
• Foreign banks