Elements of Qualitative Fuzzy Map Drawing of Management Knowledge Implementation Risks

Abstract

In today's complex condition, agencies have noticed that knowledge due to its value should be managed. In this research it has been tried to recognize the knowledge management implementation's risks. By the use of the crack model concept a new method is presented to evaluate management risks. The method of research is descriptive _ mensuration with applied purpose. The statistical community of research formed by several founding knowledge companies in Shiraz. To analyze and find critical components of success and failure in implementation of knowledge management and to evaluate risks, the crack model and fuzzy map type ll drawing is used. The research results showed that lack of empowering and senior management support،motivation and participation rate shortfall , the expansion of increasing trade and technology challenges, fear of full assumed and loosing knowledge ownership and creating multiple information source systems that are not necessary in the organization are of the most important vital factors that leads to success, and lack of trust, technical basis and leadership, focus on limits of organization's borders, political challenges, obsolete content Of some educational courses, ambiguity in motivational systems and communication problems are of the most important failure factors in knowledge based companies in Shiraz. In this process the culture of cooperation, doing the audit and organizing of knowledge, creating a list of key features, communications between people and knowledge, rewards and motivation, political challenges, holding targeted educational periods can facilitate the implementation of knowledge management in organization.

Keywords

• barriers to knowledge management
• knowledge base companies
• risk assessment
• type ii fuzzy numbers