Multidimensional effect of the Balance scorecard in a manufacturing corporation

Abstract

This paper gives a main information about the Balance scorecard and its perspectives and decribes the creation of perspective maps. The balance scorecard is a strategy that offers instruments, techniques and concepts for the management. This strategy shows how the firm fills the main goals. The balance Scorecard is a strategical system of the output measurement in the firm, measuring the firm´s efficiency by four perspectives: the financial perspective,customer perspective, perspective of the internal firm´s processes and the perspective of learning and development. In the paper are decribed and created maps presenting the organizational goals, values, attributes and the realisation arrangement. The Balance Scorecard is the important instrument of the competitiveness. The implementation of this instrument in the firm is very costly but the results are very positive. Balance Scorecard strategy and its implementation can be supported by the software product ARIS. The main task of the ARIS implementation in the firm is based on the vision, conception and the implementation. This software product lightens the processes of evaluation. Some information about this product is presented in the paper.

Keywords

• perspectives
• multidimensionality
• map of dimension
• values of efficiency