RESPONSIBLE HRM FOR RAISING THE QUALITY OF PRODUCTS: PERSPECTIVE OF OPERATIONS RESEARCH

Abstract

This paper discusses the problems of improvement of product quality through the expansion of responsible management of human resources in the context of perspectives of operations research. According to this, we determined the essence and features of responsible HRM, outlined trends and factors defining the current state and development of this sphere, and characterised the directions and factors of the influence of SHRM on the quality of products within the quality management system. The goal of this paper was to substantiate further direction and prospects for the development of responsible HRM, based on operations research, which allows raising the quality of products and effectiveness of companies' activities. We also characterised the main methodological transformations that take place in the sphere of human resources management, identified spheres and operations that supplement human resources management within the application of the sustainable approach, offered a block scheme of the algorithm of analysis of a workplace based on SHRM, proposed the tools of integrating the elements of sustainability into this algorithm, characterised the direction for supplementing the corresponding algorithms with the elements of sustainability for each separate element of human resources management, and determined the promising directions for further research on the influence of sustainable HRM in an increase in product quality through the lens of operations research.

Keywords

• human resources management
• responsible human resources management
• quality of products
• operations research
• sustainable development
• digital transformation