Informatică economică (Jan 2012)

The PQUAL Open System Quality Model

  • Cristian IONITA

Journal volume & issue
Vol. 16, no. 1
pp. 87 – 97

Abstract

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Quality assessment of open business enterprise systems is very important because those plat-forms play a central role in the organizations that implement them. The current paper proposes a new easily applicable software quality model called PQUAL that evaluates the quality of such systems. The quality characteristics are identified and analyzed using the ISO/IEC 9126 international standard as a starting point. The paper develops metrics to measure the quality level for the characteristics. The PQUAL model is applied to compare the quality of the DocuMentor and YAWL platforms.

Keywords