THE IMPLEMENTATION OF THE INTEGRATED MANAGEMENT SYSTEMS IN TOURIST PENSION

Abstract

We can say that you cannot maintain yourself on the current market of rural tourism operators unless you provide customers with quality products and services, prepared foods safe for consumption, and, not least, if you do not prove you are concerned with ensuring a healthy and clean environment, environmental protection. In this paper we intend to present some aspects of implementing an integrated management system of quality - food security - the average level of tourist pension, and highlight the benefits brought by this ongoing process to the respective operators in rural tourism. To this end, we studied the standards, references available in this area, and documents produced within guesthouses with the implementation of various management systems components of an integrated quality - environment - food security management system.

Keywords

• Quality assurance
• Food safety
• Environmental protection
• Tourist pension