Western Journal of Emergency Medicine (Dec 2019)

#DidacticsRevolution: Applying Kotter’s 8-Step Change Management Model to Residency Didactics

  • Mary R. C. Haas,
  • Brendan W. Munzer,
  • Sally A. Santen,
  • Laura R. Hopson,
  • Nathan L. Haas,
  • Daniel Overbeek,
  • William J. Peterson,
  • James A. Cranford,
  • Robert D. Huang

DOI
https://doi.org/10.5811/westjem.2019.11.44510
Journal volume & issue
Vol. 21, no. 1

Abstract

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Introduction: Leading change effectively is critical to advancing medical education. Residency didactics often require change in order to meet stakeholder’s needs. Kotter’s change management model (KCMM) is an 8-step method for implementing change that can be applied to educational initiatives. This innovation improved an emergency medicine residency didactics curriculum through application of KCMM. Methods: An initiative to improve residency didactics curriculum was titled the “Didactics Revolution” and implemented according to KCMM: establish a sense of urgency, form a powerful guiding coalition, create a vision, communicate the vision, empower others to act on the vision, plan for and create short-term wins, consolidate improvements and produce still more change, and institutionalize new approaches. Data from the Annual Program Review was utilized to assess the impact of the KCMM strategy. Results: The percentage of residents who agreed or strongly agreed that lectures provide a valuable learning experience increased from 39.1% in the year prior to 88.0% in the year during the implementation (p < .001), and remained relatively high at 73.5% in the year following. The percentage of residents who agreed or strongly agreed that they felt well-prepared for the written boards increased from 60.9% in the year prior to 92.0% in the year during the implementation (p = .01) and remained high at 73.5% in the year following. Conclusion: Residency didactics can be improved through the use of KCMM, a change management model originally developed in the corporate context.