In the title compound, C40H40N2O10·H2O, each dual 17-crown-5 unit crystallizes with one solvent water molecule. The crown units are connected by a pyrazine ring. One oxo group in a crown moiety is disordered over two sites, with a refined occupancy ratio close to 1:1. The water molecule is linked to the crown unit by bifurcated O—H...O hydrogen bonds. In the crystal, molecules are linked by weak C—H...N and C—H...O interactions for the packing.