Enhanced Fuzzy Delphi Method in Forecasting and Decision-Making

Abstract

The Delphi method is a process where subjective data are transformed into quasi-objective data using statistical analysis and are converged to stable points. The Delphi method was developed by the RAND Corporation at Santa Monica, California, and is widely used for long-range forecasting in management science. It is a method by which the subjective data of experts are made to converge using some statistical analyses. This article proposes a variation of the Delphi method using triangular fuzzy numbers, where the communication method with the experts is the same, but the estimation procedure is different. The utility of the method is illustrated by a numerical example.