Percepción de las Prácticas de Gestión Humana y su Relación con las Variables Sociales del Clima Organizacional en Empresas Colombianas del Sector Servicios

Abstract

The influence of high performance human management practices on the social dimensions of the organizational climate, Interpersonal Treatment and Boss Support, in Colombian companies in the service sector was explored. The study was quantitative and statistical regressions were used. The sample consisted of 503 cases belonging to five Colombian companies in the services sector. The instruments used were the Scale of Human Management Practices and THE Organizational Climate Survey (OCS) reduced version. Results showed that human resources management such as selective linkage and reduction of the status gap predict better the social variable of Interpersonal Treatment. Participation in decision-making and performance evaluation predict the Boss Support perceptions. It is concluded that human management practices have a significant impact on the organizational climate..

Keywords

• human management practices
• organizational climate
• support of the boss