A personalized product recommendation model in e-commerce based on retrieval strategy

Abstract

In recent years, online shopping is one of the routine parts in people’s life. It is convenient and takes less effort to purchase it. Regarding the increasing revolution of e-commerce businesses, recommendation engine plays a crucial role in them. Recommendation engines are very popular and easy to implement to their platform nowadays. Due to the extremely high competition of e-commerce businesses, the operation needs to integrate the recommender wisely. This study presents a comprehensive approach to improving user experience and engagement on e-commerce platforms through the implementation of an implicit personalized product recommendation engine. Collaborating with the H&M Group, the research combines the strength of each recommending algorithms which are collaborative filtering, popularity, and Bayesian personalized ranking to develop a robust recommendation system. By leveraging a retrieval strategy that combines multiple algorithmic techniques and evaluating candidates using machine learning models which comprise LightGBM and Deep Neural Network, the study achieves promising results. The authors utilize two popular technical metrics to evaluate their models which are mean average precision at K candidates (MAP@K) and mean average recall at K candidates (MAR@K). The empirical result indicates that the LightGBM model has remarkable performance than Deep Neural Network model, which are 0.06 versus 0.02 respectively in MAP@K and 0.03 versus 0.01 respectively in MAR@K when both recommending ways is at 50 items. Overall, this research contributes a novel framework that addresses the challenges of analyzing large-scale data, cold-start problems, and personalization, thereby enhancing the user experience, and driving sales on e-commerce platforms.

Keywords

• Conceptual model
• Machine learning
• ML for business
• Personalized recommender system
• Product recommendation
• Retrieval strategy