Toplam Kalite Yönetiminin Mavi Yakalı İşgören Motivasyonu Üzerindeki Etkisi: Mobilya Sektöründe Ampirik Bir Araştırma(The Impact of “Total Quality Management” on the Labours’ Motivation: An Empirical Research in the Furniture Industry)

Abstract

In this study, the impact of “Total Quality Management” on “motivation” which is thought as one of the factors which motivate the organization workers, is examined with a survey conducted on the sector of furniture industry and data of the survey was collected by a questionnaire developed by the researchers. The results of the analysis demonstrated that “Total Quality Management” has an impact on satisfaction taken from social–psychological and organizational–managerial motivation factors but, there wasn’t found same impact on satisfaction taken from economical motivation factors.

Keywords

• Motivasyon
• Toplam Kalite Yönetimi
• Mobilya Sektörü
• Motivation
• Total Quality Management
• Furniture Industry