Tourism and Hospitality (Dec 2024)
To Touch or Not to Touch: Navigating the Ethical and Monetary Dilemma in Giant Panda Tourism
Abstract
Tourists consistently demonstrate the need to touch wildlife, although policies often deny these experiences because of the psychological and physiological impacts on animals. However, philosophers contend that humans can learn to empathize with animals by feeling their way into the plight of animals through touch. Facing this dilemma, the paper asks if human touch can be ethically experienced in tourist interactions with animals by employing animal health warning labels. Using the case of “holding a panda” at the Chengdu Research Base of Giant Panda Breeding, Sichuan, China, the study investigates this dilemma through Johann Gottfried Herder’s philosophy on empathy and touch against the no-touch policies. A survey containing four scenarios shows that the use of payment can serve as a more effective tool than ethical appeal in reducing people’s decision to hold a panda through its inclusion of additional factors in the decision process. However, ethical touch building on animal health warning labels demands spaces for mutual respect, conservation awareness, and the recognition of health risks through a direct confrontation of the established emotional and sensual aesthetic appeal of cuteness between visitors and the panda. It is found that a combined use of payment and ethical appeal is necessary to restructure visitors’ willingness to hold a panda.
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