Factors Affecting the Dynamic Capability of the Organization: A Case Study of Bueng Yitho Municipality Pathumthani Province

Abstract

This research concerning an organization: a case study of Bueng Yitho Municipality, Pathumthani Province aimed to study 1) dynamic capabilities 2) factors that affect dynamic capabilities and 3) the guidelines for developing dynamic capabilities. The mixed-method research design was used. For quantitative research, the population used was 201 personnel affiliated with Bueng Yitho Municipality, Pathumthani Province. The research tool used was a questionnaire and 138 responses were recovered. For qualitative research, semi-structured interviews were employed with 12 administrators and personnel of Bueng Yitho Municipality. The statistics used to analyze the data were percentages, mean scores, standard deviations, and multiple regression. The results showed that: 1) The overall dynamic capabilities of an organization: a case study of Bueng Yitho Municipality, Pathumthani Province were at the highest level. The mean scores ranging from the highest to the lowest in each aspect were the organizational network management capabilities, the organizational absorption capabilities, the organizational awareness capabilities, the organizational resource management capabilities, the organizational change management capabilities, the organizational Information Technology management capabilities, the organizational risk management capabilities, and the organizational innovation management capabilities. 2) Factors affecting dynamic capabilities of an organization: a case study of Bueng Yitho Municipality, Pathumthani Province consisted of 5 organizational management factors, namely, flexible work operation, operational system, transformational leadership, emphasis on service recipients, and skills of personnel in an organization, at a statistical significance level of 0.05. 3) Guidelines for developing dynamic capabilities of an organization: a case study of Bueng Yitho Municipality, Pathumthani Province included the management of the organizational resource management capabilities by allocating personnel to work in various units of the organization, gathering useful information for the organization, and utilizing information in various aspects such as innovation development, evaluation and monitoring of innovation development for continuous development.

Keywords

• organizational dynamic capabilities