How Does a Rigorous Case Study of Primary Healthcare Service Management Produced?

Abstract

This article aims to help beginners in general practice and primary healthcare research clarify the standard operating procedures and understand that the "rigor" of case study is based on strict adherence to standard implementation procedures. The paper began with a literature review to sort out the development of case studies, overview the connotation, historical background, and applicable issues of case study. Then, the standard operational procedures of case study were introduced step by step, with specific examples to illustrate the application of case studies in general practice and primary healthcare. Step 1: plan initiation to determine whether to conduct a case study. Step 2: plan design to select appropriate cases and types of case study. Step 3: work preparation, researchers training and pilot study. Step 4: data collection to obtain data from multiple sources. Step 5: data analysis to obtain conclusions based on evidence. Step 6: report writing and communication with readers. Case study is suitable for addressing the "what" "how" and "why" questions in general practice and primary healthcare, with a broad application prospect.

Keywords

• general practice|primary healthcare|case study|research methods|standard operating procedures